Cancellation & Refund Policy
Last updated: March 2026 · Effective date: March 2026
1. Subscription Cancellation
You may cancel your ValueInvestIndia subscription at any time from your account settings. Cancellation takes effect at the end of your current billing cycle — you retain full access to all content until that date. We do not charge cancellation fees.
After cancellation, your account reverts to free access. Any stock unlocks purchased through ad-viewing that are still within their 7-day window will remain accessible until they expire.
2. Refund Eligibility
New subscriptions: If you subscribed and have not accessed any premium research content, you may request a full refund within 7 days of payment. To request a refund, email refunds@valueinvestindia.com with your registered email address and payment transaction reference.
Renewal charges: If you were charged for a subscription renewal and wish to cancel, you may request a refund within 48 hours of the renewal charge, provided no premium content was accessed after the renewal.
Ad-supported unlocks: Ad-supported stock unlocks are free of charge. No monetary refund applies.
3. Non-Refundable Situations
Refunds will not be issued in the following situations: more than 7 days have elapsed since payment; premium research content was accessed after payment; the refund request does not include a verifiable transaction reference; or the account has been terminated for violation of our Terms & Conditions.
We do not offer partial refunds for unused portions of a subscription period.
4. Refund Processing
Approved refunds are processed within 5–7 business days to the original payment method via PayU. Processing times may vary depending on your bank or card issuer. We will send a confirmation email once the refund has been initiated.
5. Disputed Charges
If you believe a charge on your statement is incorrect, please contact us at refunds@valueinvestindia.com before raising a dispute with your bank. We will investigate and resolve legitimate issues promptly. Chargebacks initiated without prior communication may result in account suspension pending resolution.
6. Service Interruptions
In the event of extended platform downtime (greater than 48 continuous hours) caused by our systems, we will consider subscription credits or refunds on a case-by-case basis. Planned maintenance windows do not qualify.
7. Contact
For all refund or cancellation requests: refunds@valueinvestindia.com
Please include your registered email address and payment transaction reference in all correspondence.